Privacy Policy

Last Updated: November 1, 2024

Cantech Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cantech-academy.com or use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request information about our services
Subscribe to our newsletter or marketing communications
Create an account or use our automated software development services
Participate in surveys, contests, or promotions
Contact us via email, phone, or other communication channels

Personal information may include: name, email address, phone number, company name, job title, billing address, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and geographic location
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website or search engine
Date and time of visit

2. How We Use Your Information

We use collected information for the following purposes:

To provide, operate, and maintain our automated software development services
To improve, personalize, and expand our services
To communicate with you about services, updates, and promotional offers
To process your transactions and manage your account
To respond to your inquiries and provide customer support
To send you technical notices, security alerts, and administrative messages
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues or fraudulent activity
To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist in operating our website, conducting business, or servicing you (e.g., payment processors, hosting providers, analytics services).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
With Your Consent: We may share information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure server infrastructure with firewalls and intrusion detection
Regular security audits and vulnerability assessments
Access controls limiting employee access to personal data
Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

Types of cookies we use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Track visitor activity to deliver relevant advertisements

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to processing of your personal information
Portability: Request transfer of your information to another service
Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to Canada and other countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cantech Academy
250 Yonge Street, Suite 2400
Toronto, ON M5B 2L7
Canada
Email: [email protected]
Phone: +1 (416) 782-5943